SHIPPING POLICY
Effective Date: April 27, 2026
At Melanin Bliss, we are committed to delivering your orders efficiently and securely, no matter where you are in the world. Please review our shipping policy below for full details.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
- Orders placed after business hours will be processed the next business day
- During peak seasons or promotional periods, processing times may be slightly extended
2. Shipping Locations
We proudly offer worldwide shipping.
- Shipping availability may vary depending on your country or region
- If we are unable to ship to your location, you will be notified at checkout or shortly after placing your order
3. Shipping Rates
Shipping costs are calculated at checkout based on:
- Destination country
- Shipping method selected
- Order weight and size
4. Estimated Delivery Times
Delivery times vary depending on your location:
- United States: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may be affected by external factors such as customs processing, carrier delays, or local conditions.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
- Tracking details may take 24–48 hours to update
- You can monitor your shipment directly through the carrier’s website
6. Customs, Duties & Taxes
For international orders:
- Customers are responsible for any customs fees, import duties, or taxes imposed by their country
- These charges are not included in the product price or shipping cost
- Delays caused by customs are outside our control
7. Incorrect or Incomplete Addresses
Please ensure that all shipping details are accurate at checkout.
- Melanin Bliss is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete addresses
- If you notice an error, contact us immediately before your order is shipped
8. Lost, Stolen, or Delayed Packages
If your order is delayed, lost, or marked as delivered but not received:
- Please contact us at info@melaninbliss.store
- We will work with the shipping carrier to investigate and assist you
Please note: Once an order is handed over to the carrier, delivery is managed by the shipping provider.
9. Shipping Delays
While we strive to meet all delivery timelines, delays may occur due to:
- Weather conditions
- Customs clearance
- Carrier disruptions
- High demand periods
We appreciate your patience in such situations.
10. Contact Us
For any shipping-related questions or concerns, feel free to reach out: